Design & Development
Strong technical foundations for production-feasible resultsOur Development function is led by a highly qualified technical team focused on accuracy, fit, and manufacturing feasibility. We work closely with clients to translate concepts into precise, actionable specifications, ensuring smooth development and reduced lead times.
By aligning development with production realities at an early stage, we help minimise revisions, avoid delays, and maintain consistency across samples and bulk production.
- Developing detailed technical specifications aligned with buyer requirements
- Supporting a seamless transition from sampling to bulk manufacturing
Merchandising
Centralised coordination and supply chain ownershipMerchandising is the operational core of STEPS. Our merchandising department is organised into dedicated business units, ensuring focused attention and accountability for every customer.
Merchandisers act as the primary interface between buyers and suppliers. With strong production backgrounds, they manage requirements, assess factory capabilities, and control all aspects of the sourcing lifecycle with precision.
- Serving as the single point of contact for all order-related communication
- Translating buyer expectations clearly to manufacturing units
- Selecting appropriate factories based on product and capacity
- Optimising costs and offering value-driven alternatives
- Coordinating raw material planning and production schedules
- Conducting regular factory visits and buyer interactions
- Ensuring on-time delivery through continuous follow-up
Tech Support
Technical clarity across development and productionOur technical support team works in close coordination with merchandising and production teams to ensure technical accuracy throughout the sourcing process. Early technical involvement helps address potential challenges before they impact timelines or quality.
This hands-on support ensures alignment between approved samples and bulk production, reducing risk and improving execution efficiency.
- Supporting technical specifications and construction details
- Assisting with pattern development and technical corrections
- Conducting fit evaluations during sampling stages
- Resolving technical issues during production
- Maintaining consistency between samples and bulk output
Quality Assurance
Independent quality control at every stageQuality assurance at STEPS is a structured, independent function integrated across the production lifecycle. We follow customer-defined quality standards wherever provided; otherwise, we apply established internal benchmarks developed based on international quality standards and extensive export experience.
Our quality teams maintain a constant on-ground presence, enabling immediate corrective action and consistent adherence to specifications.
A significant portion of our workforce consists of product technicians and QA inspectors, ensuring consistent factory-level oversight.
- Inspecting raw materials prior to production
- Conducting regular in-line inspections
- Performing final inspections before shipment
- Supporting factories in strengthening internal quality systems
- Monitoring conformity to contract specifications independently
- Initiating corrective actions directly at factory floor level
- Deploying inspection teams trained by international agencies
- Ensuring correct quality, quantity, and on-time delivery
Logistics Support
Accurate documentation and controlled shipment executionOur logistics team manages export documentation and shipment coordination with a strong focus on accuracy, timeline, and transparency. Structured planning and proactive communication help reduce delays and ensure smooth delivery.
- Coordinating with shipping lines, airlines, and forwarders
- Providing on-time and accurate shipping documentation
- Sharing prompt sea and air schedule updates
- Tracking shipments during transit
Labour Practices & Safety Laws
Ethical sourcing with regulatory complianceResponsible manufacturing is integral to our sourcing model. We ensure that all production units comply with applicable labour laws, workplace safety standards, and statutory regulations based on regional legal requirements.
- Monitoring health and safety practices at factory level
- Ensuring compliance with state-specific labour laws
- Conducting regular compliance oversight through dedicated officers
- Promoting safe, ethical, and lawful working environments
- Aligning sourcing practices with international buyer expectations
Our End-to-End Capabilities
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STEP01
Order Volume & Capacity
We manage orders of all sizes, from small runs to high-volume production. Our systems and factory network allow flexibility for seasonal or recurring orders, with minimum quantities starting at 500 pieces per style per color.
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STEP02
Product & Fabric Expertise
We cover men’s, women’s, children, newborn apparel, socks, and sustainable products, working across T-shirts, jackets, uniforms, and speciality items. Clients gain access to our fabric library, product showroom, print/emb library and curated material recommendations, helping them select fabrics that meet both functional and aesthetic requirements.
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STEP03
Customization & Branding
Our team handles all aspects of printing, sublimation, embroidery, and other branding solutions, ensuring logos, names, numbers, and colors are implemented flawlessly. Each product is developed to match client specifications precisely, providing a consistent and professional brand experience across all apparel and accessories.
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STEP04
Sizing & Fit
We develop accurate size specifications and grading systems, covering up to 6XL and 24 distinct sizes. Our expertise ensures that apparel for men, women, kids, and newborn fits perfectly and comfortably. Samples and bulk production are aligned for consistency, reducing errors and returns while maintaining high customer satisfaction.
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STEP05
Quality & Compliance
With 15 global certifications, including ISO, OEKO-TEX, GOTS, BSCI, and SEDEX, STEPS ensures strict adherence to social, ethical, environmental, and quality standards. Independent QA & Inspection teams, trained internationally and based in Tirupur, monitor every stage of production, guaranteeing conformity to client expectations and international standards.
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STEP06
Supplier Selection & Audits
Factories are chosen based on customer-specific needs, production capability, and compliance standards. Our team conducts a pre-audit to determine standard conformity before selection.
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STEP07
Production & Delivery Timelines
We manage sample development, bulk production, and shipping with precision. Draft bookings and logistics planning are completed in advance to avoid delays. Every order is tracked closely to maintain on-time delivery and reliable supply chain execution.
STEPS: Accountability at Every Step
Every decision and process at STEPS is guided by global standards, with our team acting as a seamless extension of yours. This ensures full clarity, control, and consistency across every stage of production, giving you confidence in both quality and timelines.
We evaluate each order, factory, and process with a long-term perspective, ensuring your products consistently meet global expectations.
Embedded within factories, our team makes real-time operational and quality decisions, minimizing risks, errors, and delays.
We work closely with clients, translating requirements into actionable plans that bridge design, production, and delivery, so your vision is fully realized.
From concept to shipment, STEPS takes responsibility for every step, ensuring deadlines, quality standards, and specifications are met reliably.
With each season, we refine processes, optimize efficiency, and strengthen supply chain reliability, delivering sustained value to our partners.
